More to Love
INSPIRED BY OUR CUSTOMERS ♡
Frequently asked questions
Customer satisfaction is very important to us, which is why we offer free shipping on all orders. Every order is delivered directly to your door at no extra cost. There is no minimum order requirement.
If your order hasn’t shipped yet, we’ll do our best to accommodate changes or cancellations. Reach out to our support team as soon as possible for assistance.
Yes, you can return or exchange your order within 30 days of delivery. Please refer to our Return Policy for full details and instructions.
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. You can use this to track your package on our Track & Trace page.
You can reach us via the contact form on our website or by email at info@maisonivory.com.
We aim to respond to all inquiries within 24 hours.
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30 Days Returns